Changelog

Send payslips to personal email addresses

You can now choose to send payslips to an employee's personal email address instead of their company one. Pick the address that suits each person.

Modify collateral recovery claims

Authorised users can now adjust principal, interest, fees and penalties on a recovery claim. Every change is kept in the audit history.

Waive penalties during collateral recovery

When sale proceeds don't cover the full balance, you can now waive penalties in part or in full. Enter the amount waived and the reason.

Repayments Report splits expected collection by type

The Repayments Report now breaks expected collection into four parts: principal, interest, fees and penalties. You can see how much of what you expect to collect falls under each.

Penalties now shown in Collateral Recovery claim breakdown

The claim breakdown in Collateral Recovery now lists penalties on their own line, alongside principal, interest, fees and recoverable expenses.

Record multiple collateral sales

When a borrower pledges several items, they often sell on different dates. A recovery case can now hold several sales, each with its own amount and date. The total recovered updates automatically, and authorised users can correct a sale after it’s recorded.

Add fees to a loan extension

You can now add processing, administration and other fees when creating a loan extension.

Add fees to a rollover

Rollovers used to carry interest only. You can now add processing, administration and other fees when rolling over a loan, and each fee shows as its own line in the loan breakdown.

Rollovers are now editable

Recorded rollovers can be changed after the fact. This is available to administrators.

Rollover date is now yours to set

Recording a rollover now lets you pick its date. Previously every rollover was stamped with the day you entered it.

Archive staff members

You can now archive staff members in Lendbox. Archiving is available from the staff list whenever someone is no longer part of your team.

Set a separate interest rate for loan rollovers

When you roll a loan over, you can now define a different interest rate for the rollover. It no longer has to match the rate on the original loan.

Add client affordability assessments

You can now add an affordability assessment to a client or loan application profile. Capture a client’s declared income and monthly expenses, and Lendbox will calculate disposable income and an affordability score or maximum loan amount based on your chosen threshold.

Payroll management now includes support for salary advances and leave days. You can record these in the payroll process instead of handling them separately.

Penalty waivers report

A new penalty waivers report is now available in Reports Center under Penalty waiver. Use it to review the total penalty waivers on your account.

Set multiple durations and rates for one loan product

You can now set up a single loan product with more than one duration and interest rate. This gives you more flexibility when offering different terms from the same product.

Add penalty waivers to loans

You can now configure penalty waivers on individual loans. Open a loan and go to the Fees & penalties tab to add one.

General Ledger Summary Report

A new General Ledger Summary report is now available. You can find it under Accounting > Reports > General Ledger Summary.

You can now control which loan products and branches show up on your borrower website. Go to Configure Website > Configuration to set what borrowers can see.

Branch Targets Report

Set performance targets for each branch and track progress against them. Available under Reports Center → Branch Targets.

Collateral Recovery

Record collateral sales, sale proceeds, expenses, amount recovered and any remaining balance or surplus. Navigate to Loan Management > Collateral Recovery

Payroll management

Run payroll for your staff directly in Lendbox — set up salaries, process pay runs, and generate payslips. Access by navigating to "Payroll Management"

Bulk Repayments

Record repayments across multiple loans in one go. Capture them directly on the dashboard, or upload an Excel sheet to post multiple collections at once. Head to Loan Management > Bulk Repayments to get started.

When rolling over a loan, you can now choose to roll over the full loan balance or the outstanding balance only.

Decisions Report

Track every action taken on loans, repayments, and transactions. Available under Reports > Decisions Report.

Penalties on outstanding balance

You can now set percentage-based penalties that calculate on a loan's outstanding balance. Configure this at the loan product level or on individual loans.

What's New: Roll-overs

Renew a loan for another term equal to the original whilst only paying the interest rate. create one from the Admin tab of any loan.

Custom Borrower Fields

Define your own fields to capture the borrower information that matters to your business. Go to Settings → Borrowers to set them up.

You can now mark exactly where borrowers need to sign or fill in details on a loan document.

Bulk delete loans and borrowers

You can now select and delete multiple loans or borrowers in one action, instead of removing them one at a time.

New loan statuses

We've replaced the "Overdue" loan status with two more specific ones: "Missed Payments" and "Past Maturity."

Investor Documents

Document templates now support investor documents. Generate investor agreements and statements from templates, and send them out for signing.

E-signatures for loan documents

You can now send documents to borrowers and collect signatures electronically. Open a loan, go to the Documents tab, and click Send for signature on any document. Add as many signatories as you need.

What's New: Arrears Report

A new report for tracking loans in arrears is now available under Reports Center → Arrears Report.

What's New: Loan Collection Stage Tracking

You can now set a collection stage on loans to track recovery actions.

Added additional metrics to the Repayments Report

The Repayments Report now features additional metrics; Realized Profit, Profit Margin, Fees Collected and Penalties Collected

Push Notifications for Approval Queue

push notification now get sent to the relevant staff member when a loan, repayment or transaction is waiting for their approval or when something has been returned to them for changes. This works on both web, android and ios app

Revamped Accounting System

Recording transactions just got simpler. The new Transactions page lets you log income and expenses without dealing with the complexity of double-entry accounting. Go to Accounting → Transactions to get started.

View Borrower's Loan History

You can now access a borrower's complete loan history directly from their profile and during loan creation, giving you instant visibility into past borrowing behaviour — no manual searching or filtering required.

Scheduled Delivery Times for Report Emails & Borrower Reminders

You can now configure the exact time that daily report emails and borrower reminder notifications are sent. Navigate to Settings > Notifications to set your preferred delivery times — ensuring reports reach your team at the right moment and reminders go out when borrowers are most likely to act.

What's New: Principal Analysis Charts

A dedicated analytics page for your principal data is now live. View cumulative principal, year-over-year comparisons, month-over-month growth rates, loan size distribution, and average loan size. Access it via Analytics > Principal Analysis.

Repayments Calendar View: Show Total Amount Per Day

Enhanced the repayments report calendar view to display a summary of repayment amounts expected or received on each day

We're Building in the Open

You can now see what we're working on. Check out the Lendbox roadmap to view upcoming features, improvements, and bug fixes. Find it in the left navigation panel under Roadmap.

The Loans page now supports advanced filtering. You can filter by loan number, principal amount, release date, interest rate, amount paid, and more.

Recycle Bin is Here

Deleted items are no longer permanently removed right away. You can now recover them anytime from the Recycle Bin. Access it from the left navigation panel to view and restore your deleted items.

You can now see estimated send counts for Email, SMS, and WhatsApp based on your available notification credits.

You can now preview loan statements directly without downloading them. We've also refreshed the statement design for a cleaner look.

Approval Workflows Are Here

You can now set up multi-step approval chains for loans, repayments, and journal entries.

Change Loan & Borrower Branch

Branch reassignment is now available. You can update the branch linked to any loan or borrower.

New: Collateral Register is Here

You can now view all your collateral in one place. Navigate to Loan Management → Collateral Register to get started.

New: Repayments Report

Track all repayments in one place. View completed and upcoming payments across all borrowers from Reports Center → Repayments Report.

Added the ability to delete multiple loan requests at once

Borrower Stats & Metrics

Introduced a dedicated page for viewing statistics and metrics about borrowers and borrower groups. you can access these metrics by navigating to Analytics > Borrower Stats

Bulk Loan Upload

You can now create multiple loans at once on Lendbox using an Excel file. This update streamlines the onboarding process by allowing you to upload loan data in bulk instead of creating each loan manually.

Bulk Borrower Upload

You can now import multiple borrowers into Lendbox at once using an Excel file. This update streamlines the onboarding process by allowing you to upload borrower data in bulk instead of adding each record manually.

Settlement Loan Statement for Amortized Loans

Settlement loan statement for amortized loans is now available. For these loans you can generate either a regular loan statement, which shows the standard repayment schedule, or a settlement loan statement, which shows the exact amount required to fully settle the loan as of a selected payment date.

Attach Files Directly to Loans

You can now upload and manage files directly on individual loans. This makes it easier to keep all loan-related documents—such as signed agreements, or supporting paperwork—organized and accessible in one place.

Added Support for Multiple Loan Documents

You can now configure and manage multiple loan documents, not just the standard agreement contract. Navigate to Documents > Templates to create and customize as many document templates as you need.

Next of Kin

You can now attach multiple next of kin records to a borrower. In addition, you can configure next of kin details as a mandatory requirement for your borrower website, ensuring that this information is always collected during borrower registration.

Introduced dynamic Loan Fees

We’ve introduced support for dynamic loan fees, giving you more flexibility when configuring fee structures on loans. Unlike standard fixed or percentage fees, dynamic fees automatically adjust based on the loan’s duration. For example, you can define a fee of 2% for every month of the loan term, with the option to set a maximum cap such as 10% so the fee never exceeds a defined limit. This makes it easier to create fee structures that scale fairly with different loan durations while staying compliant with internal policies or regulatory requirements.

Loan Product Portfolio Analysis and Comparison

A new dedicated page is now available for analyzing metrics tied to individual loan products. You can also compare performance across multiple loan products side by side. Access it under Analytics > Loan Product Metrics.

Overview Page Enhancements

We’ve added new metrics to the overview page, including Average Loan Value, Total Repayments Collected, and a Repayments Collected chart to give you clearer insights into portfolio performance.

Loan Product Improvements

You can now create unlimited sub-products within a loan product, giving you greater flexibility in organizing loan variations. In addition, sub-products can be quickly duplicated with a single click, making it easier to set up similar loan offerings without starting from scratch.

Addition of interest-only repayments

You can now configure the repayment type as interest-only balloon repayments. This is a loan structure where the borrower pays only the interest during the loan term, with the full principal amount due as a single lump sum payment at the end of the loan period. This can be configured for both loans and loan products.

Fees Added to Principal Amount

You can now set up fees to be added onto the principal balance. This can be configured on both the loans and loan products

Borrower Surveys

Create surveys for borrowers that they can submit after they submit their loan application

Loan Extension Improvements

You can now accurately extend a loan by a specific duration.

You can now specify the valuation of a collateral attached to a loan.

new feature

loan agreements can now have your company logo as a watermark on each page of the contract, simply toggle "enable watermark" when downloading a loan agreement.

new feature

you can now control the amount that is paid back on each repayment. enable "custom repayment schedule" when creating/editing a loan

Feature Improvement

You can now style, format, and add images directly to your loan agreement templates for a professional, personalized touch.

New Feature

Easily archive branches you’re not using to keep your workspace organized. Just head over to the Branches page to manage your branches now!

Download Payment Receipts

We have added the ability to be able to download receipts for each individual payment that a borrower makes that you can share with your borrowers

You can now restrict your borrower website to only be accessible from specific countries. you can enable geo-location restrictions from the settings > website page

New Feature

You can now create and apply loan discounts directly on loans. Just select the "Discounts" tab when viewing a loan to get started, add interest rate discounts or fixed amount discounts

Introduced additional notification types. You can now modify notifications sent when payments are made, when a loan becomes active, when a loan is completed, and when a loan defaults. Additionally, you can now send notifications to investors. Navigate to Settings → Notifications to enable the different types of notifications.

New Feature

You can now customize the content of email, SMS and Whatsapp notifications sent to borrowers. Visit Settings > Notifications and select the Template button next to any notification type to personalize your messages.

WhatsApp Notifications to Borrowers Now Available!

We’re thrilled to announce the launch of WhatsApp notifications to keep your borrowers informed more effectively. This new feature ensures timely updates, reminders, and alerts directly through WhatsApp, enhancing communication and improving loan management. Visit the billing page to purchase notification credits.

To further improve our service and provide a more reliable experience, we have upgraded our notification system. Please note that email notifications to borrowers will now require using notification Credits

You can now easily specify a fixed repayment date for your loans on the monthly cycle. For example, repayments can be scheduled for the 25th of each month.

You can now manually trigger an email or SMS reminder notification to a borrower on a loan.

New Feature Added

Create sub-accounts to better organize your finances. Additionally, when creating or editing loans or payments, you can now specify which account to post to for greater control.

You can now view the general ledger entries relating to a loan by clicking the accounting tab when viewing a loan

Loan Agreement update

Added more presets for repayment schedules, fees, and penalties to streamline loan agreement setup.

You can now spread your loan fees evenly across all repayment installments

Whats New?

you can now easily draft and finalize loan agreements/contracts directly within Lendbox. Easily create a new template or modify existing agreements for each individual loan.

Whats New!

Introducing Borrower Groups: With our latest update, you can now create Borrower Groups! This new feature supports group lending, allowing you to manage and organize multiple borrowers seamlessly. Whether you're facilitating loans for communities or groups, Lendbox gives you the tools to manage everything in one place with full support for group lending dynamics.

You can now download repayment schedules in PDF format

Update: API Integration!

Seamlessly connect Lendbox with various platforms using our newly launched API! This powerful feature is available exclusively for our Business Subscription Plan users.

Whats New? Borrower Website Custom Domain

Enhance your borrower experience by using a custom domain name for your borrower website (e.g., example.com). This feature is available exclusively with the Business Subscription Plan.

Update

You can now effortlessly export your complete accounting reports in PDF or Excel format for easy analysis and sharing.

Gain insights by tracking the performance of each staff member to enhance productivity and accountability.

What's New?

We have added metrics to track your portfolio-at-risk on the Overview page